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Lesson 3 of 3

Working with delivery and ride apps

Ratings, payments and safety for delivery partners and app drivers.

3 min +10 points

Ratings matter

Customers rate you after each trip or delivery. Be polite, on time, and keep the vehicle and bag clean. Good ratings bring more orders and incentives.

Know your money

  • Read how you are paid: per order, distance, and incentives.
  • Check your earnings in the app every day.
  • Keep fuel and phone recharge costs in mind when you plan your hours.

Stay safe

  • Don't rush or break traffic rules to save a minute.
  • Wear a helmet and a reflective jacket at night.
  • Share your live location with family on long shifts.
  • If a customer behaves badly, use the app's help or SOS button.

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Quick check

Get 2 of 3 right to finish this lesson.

Question 1

1 What brings more orders on most apps?

Question 2

2 What should you check every day?

Question 3

3 A customer behaves badly. What can you use?

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